Shipping Information
Shipping Information
We want your Crafty by Numbers order to arrive safely and as quickly as possible. Every order includes tracking, and you’ll receive your tracking information by email once your package ships.
Processing & Production Times
Orders are prepared Monday through Friday, excluding weekends and public holidays. Processing time is separate from shipping time.
- Standard Kits: 1–3 business days
- Custom Kits: 3–6 business days
Order Changes & Cancellations: Once an order is placed, it cannot be canceled or modified. We begin preparing orders as quickly as possible to help ensure timely delivery.
Estimated Delivery Times
Shipping times vary by location and carrier. The estimates below begin after your order has been processed and shipped.
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 6–14 business days |
| UK & Europe | 7–14 business days |
| Australia | 8–14 business days |
| Rest of the World | 9–14 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak season volume.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the number of items in your cart, ensuring fair and transparent pricing.
Carriers
We work with trusted tracked shipping carriers depending on your location, including USPS, UPS, FedEx, DHL eCommerce, Canada Post, Royal Mail, Australia Post, MRW España, Hermes, YunExpress, and other local delivery partners.
Order Tracking
You can track your order using your tracking number here:
Please allow 24–48 hours after shipment for tracking updates to become active.
Insured Shipping
All orders are shipped with insurance included. If your package is lost or damaged during delivery, we will assist with the carrier claim and help ensure you receive a replacement according to our policy.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on your country. These charges are determined by your local customs office and are the recipient’s responsibility.
Important Notes
- Business days do not include weekends or public holidays.
- Tracking updates may take 24–48 hours to appear after shipment.
- Orders placed after the daily cut-off may be processed the next business day.
- Shipping times are estimates and are not guaranteed.
Need Help?
If you need help with your order or tracking information, please contact us through our support page and our team will be happy to assist.