Terms of Service

Last Updated: June 2026

Overview

This website is operated by Crafty by Numbers. Throughout the site, the terms “we”, “us” and “our” refer to Crafty by Numbers. Crafty by Numbers offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return, replacement, or refund only according to our Refund & Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device screen will display colors accurately.

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

All descriptions, pricing, promotions, and availability are subject to change at any time without notice.

Returns, refunds, replacements, and customer satisfaction guarantees are governed by our Refund & Return Policy.

Custom Paint by Numbers Orders

Custom Paint by Numbers products are personalized items created from customer-submitted images.

Customers are responsible for ensuring they have the legal right to use and submit any images uploaded to our website.

By submitting an image, you represent that you own the image or have obtained all necessary permissions to use it.

Crafty by Numbers reserves the right to refuse any image that may infringe intellectual property rights, violate applicable laws, or contain inappropriate, offensive, or prohibited content.

Customer Submitted Content

You retain ownership of any photographs, images, or content submitted for Custom Paint by Numbers orders.

By submitting images, you grant Crafty by Numbers a limited license to use those images solely for the purpose of creating, producing, and fulfilling your order.

We do not sell, license, or use customer-submitted images for advertising purposes without explicit permission.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, billing address, or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 7 - Optional Tools

We may provide access to third-party tools over which we neither monitor nor have control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind.

Any use of optional third-party tools is entirely at your own risk and discretion.

Section 8 - Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, policies, products, or services.

Please review third-party policies carefully before engaging in any transaction.

Section 9 - User Comments, Feedback, and Submissions

If you send us comments, feedback, reviews, suggestions, ideas, or other submissions, you agree that we may use them to improve our products, services, website, and customer experience.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights.

You may not use a false email address, pretend to be someone else, or otherwise mislead us regarding the origin of any comments.

We reserve the right to monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time, including after an order has been submitted.

Section 12 - Prohibited Uses

You are prohibited from using the site or its content:

• For any unlawful purpose
• To violate any laws or regulations
• To infringe upon our intellectual property rights or the rights of others
• To harass, abuse, insult, harm, defame, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or malicious code
• To collect or track personal information of others
• To spam, phish, scrape, crawl, or interfere with website security

We reserve the right to terminate your use of the Service for violating any prohibited uses.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

The Service and all products delivered through the Service are provided “as is” and “as available,” except as expressly stated by us.

In no case shall Crafty by Numbers, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or products purchased through the Service.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless Crafty by Numbers and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

Section 15 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Section 16 - Termination

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing use of our site.

If we suspect that you have failed to comply with these Terms, we may terminate this agreement at any time without notice.

Section 17 - Entire Agreement

These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Section 19 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Your continued use of or access to our website following the posting of changes constitutes acceptance of those changes.

Section 20 - SMS Marketing

By consenting to Crafty by Numbers SMS marketing at checkout, during purchase, or through our subscription tools, you agree to receive recurring text notifications, including order updates, abandoned checkout reminders, marketing offers, transactional messages, and review requests.

Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from text marketing messages, reply STOP to any message sent from us or use the unsubscribe link provided in our messages.

For assistance, reply HELP to any SMS message received from us or contact us at support@craftybynumbers.com.

Message and data rates may apply. You are responsible for any charges imposed by your wireless provider.

We may modify any telephone number or short code used to operate the SMS service at any time. We will not be liable for failed, delayed, or misdirected delivery of any information sent through SMS.

Section 21 - Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Crafty by Numbers
support@craftybynumbers.com